Think School’s Book Recommendations

Think School is an outstanding podcast and YouTube channel for anyone passionate about business, strategy, and management for current MBA students, MAT & CAT aspirants, and professionals in the making. Learners get actionable frameworks on business models, startup journeys,  culture building, product-market fit, and competitive strategy directly from those who have built and scaled companies.

The Think School Podcast simplifies complex topics in business, geopolitics, and leadership through engaging storytelling and real-world case studies. Think School recommends the following books that focus on leadership, business mindset, and productivity for personal and professional growth:

Leadership and Purpose

1. Start with Why by Simon Sinek on Leadership rooted in purpose
2. Lean In by Sheryl Sandberg on the challenges women face in leadership
3. The Almanack of Naval Ravikant by Eric Jorgenson on Wealth and Wisdom
4. Culture Code by Daniel Coyle on Unlocking high-performing teams
5. This Is Marketing by Seth Godin on Purposeful marketing philosophy
6. Jab Jab Jab Right Hook by Gary Vaynerchuk on Social Media Storytelling

Negotiation and Influence

1. Never Split the Difference by Chris Voss on Negotiation Mastery
2. Pre-suasion by Robert Cialdini on the Art of influence and persuasion

Business and Entrepreneurship

1. Shoe Dog by Phil Knight is the Memoir of Nike’s founding journey

Personal Growth and Habit Building

1. Deep Work by Cal Newport on Focused productivity
2. Atomic Habits by James Clear on Systematic habit building
3. Hooked by Nir Eyal on Building habit-forming products
4. The Psychology of Money by Morgan Housel on the psychological foundation for financial success
5. Factfulness by Hans Rosling — A fact-based worldview to understand global progress.
6. Black Sheep by Brant Menswar — Empowering stories about finding your unique voice.
7. Can't Hurt Me by David Goggins — Overcoming limits through mental toughness and resilience.
8. Meditations by Marcus Aurelius — Stoic wisdom for modern life grounded in mindfulness.
9. Essentialism by Greg McKeown — The disciplined pursuit of less for a meaningful life.

Must Watch Video

“How to Read Effectively Like a CEO?” by Think School (on YouTube) is a must-watch, where they recommend that the goal isn’t speed reading — it’s reading with intent. CEOs read to extract ideas, not just finish pages.

Why Government Schemes Fail? - 3

Over ten years and countless reflections, the third part of "Why Government Schemes Fail?" explores why government schemes often fail at the grassroots level. The first and second of "Why Government Schemes Fail" can be accessed. 

Government schemes are essential tools aimed at uplifting vulnerable populations and promoting inclusive growth. Yet, many schemes fall short of their intended outcomes due to a complex mixture of design flaws, governance shortcomings, and operational inefficiencies. Good policy, like good literature, takes personal lived experience as its starting point. 

Let me start with Scheme Design: The Blueprint for Success or Failure. Policy design is inseparable from governance outcomes. Schemes structured with complex rules, poor monitoring, unclear eligibility criteria, or ambiguous grievance mechanisms open doors to inefficiencies and corruption. Government schemes often lack transparency while in the design. Greater openness and participation before launching schemes can ensure better planning and public trust.  

Bringing together insights from practical experience, internet research, and foundational economic policy thought leaders like Vijay L. Kelkar and Ajay Shah, please find some insights: 

1. Leakage (Inclusion Errors): When benefits reach ineligible individuals, wasting scarce resources and weakening political support for programs.  Governments often focus on reducing leakages because they represent immediate financial losses and corruption. 

2. Exclusion Errors: When eligible individuals remain unserved due to bureaucratic failures and lack of social awareness which hurts the very citizens these schemes intend to help. 

3.  Poor state capacity means that government institutions struggle to properly plan, carry out, and track policies.  Indian states face challenges like excessive power in hand of the few skilled bureaucrats, lack of technical staff, and very poor institutional memory. 

4. Many poorly paid ad hoc staff and officials juggling multiple tasks reduce the overall effectiveness of government. Additionally, frontline workers are often overworked with high workloads, which strains their ability to perform efficiently and weaken government service delivery.

6. Weak incentives for better work hinder efficient government service delivery. Issues like poor monitoring of vendors and delays in payments reduce motivation for timely and quality performance.

7. Poor public procurement procedures in the government add to inefficiencies and reduce accountability. Complex, inconsistent, and bureaucratic procurement rules limit competition, cause delays, and enable corruption through practices like favoritism, bid-rigging, and limited vendor participation. 

8. Elite capture of public policy and bureaucratic dominance in decision-making lead to the control of resources and benefits to serve their own interests. Powerful local elites often sideline the poor, which fosters corruption. The corrupt money is then transferred back to the elites and bureaucrats, perpetuating the cycle.

9. Insufficient integration across government departments leads to siloed implementation. Schemes are often designed for the convenience of departments rather than focusing on the needs of the users. 

10. Schemes do not operate in an apolitical vacuum. Political incentives often favor launching high-visibility programs over investing in challenging, long-term institutional strengthening.

11. Especially, there is an 'ABCD' culture from top to bottom in rights-based services—A stands for Avoid, B for Bypass, C for Confuse, and D for Delay. 

No amount of sensitization can hope to overcome resistance from vested interests. be it of a financial, power, or political nature. The government scheme is doomed to fail but those who have designed the scheme will not be made to own the responsibility for its failures.  In conclusion, it is important to approach case studies based on "success stories" with caution, as they often emphasize positive outcomes while overlooking challenges. There is a lot of talk about an ‘action-oriented government,’ but it often involves dramatic announcements praised by a media that rarely asks follow-up questions. 

Empowering Development Sector Professionals through online learning platforms

Learning is unlikely to take place without first engaging the learner’s desire to learn - Peter Senge. 

In these transformative times, staying competitive requires acquiring relevant and new-age skills. I am committed to ensuring that my team remains ahead of their learning curve, especially as they take on new roles and responsibilities after promotions. Developing a thoughtful inventory of skills allows for effective hiring and performance evaluation.  Investing in skills is essential for upgrading self into a future-fit workforce.  In short, learning is as passive as learning to play chess. 

As a rural manager, I recognize the importance of continuously upgrading skills across a broad spectrum—from technical areas like agricultural practices and data management to essential soft skills such as communication, leadership, and compliance. Online courses provide the flexibility to learn at our own pace and schedule, enabling us to balance learning with our demanding work in the field. I will recommend and explain the rationale behind the following online courses tailored for rural management students, development sector professionals and Government & Public Sector Consultants: 

1. Digital Public Infrastructure (DPI) and Good (DPG) for Impact: Learn how digital infrastructure can be leveraged to create scalable, inclusive solutions for the public service delivery.

2. AI For Everyone: Understand introductory AI concepts to apply emerging technologies in development programs and prompts. 

3. The Economics of Agro-Food Value Chains: Gain knowledge on the Agri-Food Value chain, improving its competitiveness, producing high quality food and products and aiming to attain greater sustainability. 

4.  Microsoft Power BI Desktop for Business Intelligence: Acquire data visualization skills to analyze the datasets and presentation skills.

5. Business Case for Corporate Sustainability: Explore how sustainable business practices create long-term value for organizations and communities.

6.  Microsoft Excel: Data Analysis with Excel Pivot Tables: Master pivot tables in Excel to efficiently summarize and analyze large data sets, enhancing reporting accuracy and insight.

Caste Census and Public Policy

Public policy should be an outcome of democratic practice, a data-driven approach, and professional expertise. While data poverty has been attributed as one of the major challenges in framing policies for development, the democratic representation of the population can be attained through quota reservations in the decision-making process. Dealing with the thorny issues around quotas, meritocracy, social justice, inclusion, and opportunity leads to huge public debate with implications extending beyond the electoral politics realm. Since the social change is intrinsically political, data on caste is crucial because, in the absence of it, the only evidence we have is anecdotal.

Evidence-based policymaking based on caste census data is a better approach leading rather than arbitrary decisions lobbied by a dominant group and populist narrative. Caste-based data can reveal disparities in education, employment, healthcare, and other socio-economic indicators among different caste groups. This information is crucial for identifying marginalized communities and designing targeted interventions to address their needs.

What are the ‘natural’ building blocks of Indian society – gender, class, caste, region, and religion? The answer may vary but the development of Indian society be discussed without mentioning caste as the pivotal factor. Caste continues to be a determinant of educational opportunities, a robust indicator of economic status, and a gateway to decent employment opportunities. The commission, headed by B.P. Mandal, submitted its report in 1980, recommending a reservation of 27% of government jobs for Other Backward Classes (OBCs). The reservation was implemented based on the 1931 caste census, which found that 52% of Indians were OBC and did not fall into the category of scheduled castes or tribes. Our reservation policy is based on caste data that is outdated by a century.  Having reliable data from such caste census can serve as a foundational element for developing targeted and effective public welfare schemes to address the diverse needs of different communities.

Even though politics is controlled by the prism of caste, public policy is often focused on the problems of market failure or state failure. By prioritizing human development and implementing meaningful social reforms, we can invest meaningfully toward unlocking democratic dividends. The primary purpose of reservation is to make public institutions more representative and diverse by including the voices of caste groups who don’t find inclusion due to entrenched discrimination. The most well-intentioned social interventions fail because of the ground realities that consultants /bureaucracy/ policymakers often fail to grasp due to a lack of data. Analyzing the state capacity with the data-driven approach can help us anticipate unintended consequences and help pick a context-appropriate policy instrument.

In urban India, the debate on caste, especially among educated classes, revolves around the quota. While very conveniently, its other aspects - mental isolation, stigma, discrimination, bullying, etc. are ignored. Representation, inclusion, and diversity are all liberal progressive ideas. Only through intelligent use of caste census data can contribute to public reasoning. There are two opposing perspectives, one by Yogendra Yadav and the other by Pratap Bhanu Mehta worth reading.  

जातीय जनगणना होनी चाहिए या नहीं? Pros and Cons of a Caste Census | Puliyabaazi Hindi

A note on Public Procurement

In a feat of digital procurement, Central Public Sector Enterprises (CPSEs) witnessed a staggering Rs 1 lakh crore procurement in FY 23-24 through Government e-Marketplace (GeM). A commendable achievement. Now, that the good news is settled, we will be discussing insights on public procurement below:

Given the enormous size and the stakeholders' vested interests, public procurement is entangled in unfair practices. This leads to an entry barrier and a cause for significant transactional costs arising from, for example, delays in payments and bribery required to get them released. One can read Insights into cartels, bid rigging, fr, ads and other corrupt practices: Collusions in Public Procurement (cag.gov.in).

Among the serious issues highlighted by private companies that work on government projects is receivables because the Indian government is an all-powerful entity with the ability to delay/deny payment. Pavithra Manivannan and Bhargavi Zaver who are the researchers at the CMI-Finance Research Group have authored a blog post: How large is the payment delays problem in Indian public procurement?

The government allocations for social welfare have increased over the years, although the utilization of funds has remained low due to procedural difficulties, straitjacketed rules, delays in payments, corruption, and political interference. This disrupts nonprofit operations and undermines nonprofits’ attitudes towards working with the government, which has a more detrimental effect on public service delivery.

This reflects the dichotomous principle of government which on the one hand advocates for greater transparency and efficiency of government organizations and on the other hand refuses to penalize these organizations for huge delays in the payment to the vendors.

Issues created due to poor public procurement:

1. Many firms do not take part in public procurement as the government procuring entities often delay releasing the payments. The firms that are part of the public procurement face working capital shortage since delayed payment affects companies' cash flows negatively. Unless this money is unlocked, the problem of the payment percolates and is reflected in banks' stressed assets.

2. This is like Gresham's law (Bad money drives out good money) but in the public procurement domain. The payment delays impose an unnecessarily heavy burden on small firms, potentially knocking them out of the competition and discouraging them from participating in other procurement processes. Now all that is left are the big firms that are either immune to corruption or the firms that adopt corrupt practices. The more valuable 'good money' gradually disappears from circulation.

3. The government is legally liable to pay on time but the firms don't enter into a dispute for the delayed payments. The dispute with the government creates bad faith for future bids and contracts. If the procuring officials are themselves responsible for causing grievance, there is little chance of the aggrieved bidder getting his due from such a redressal system. In addition to that India does not have an Independent Grievance Redressal Mechanism in the procurement system.

4. It is worth noting that India hasn’t even signed the Government Procurement Agreement (GPA) as a member of WTO. Only recently, India has included government procurement in the India-UAE Comprehensive Economic Partnership Agreement.

5. Public officials also determine which vendors will thrive and which will fail by setting the terms and conditions under which public procurement takes place. This situation creates a situation of cartelization from the supply side.

Remedies:

1. Every organization has an incentive to conceal perceived areas of poor performance in public procurement. The government has to create independent and effective oversight processes where data on delayed payments is openly & easily available for public scrutiny.

2. Strengthening the monitoring mechanisms must lead to the creation of a strong knowledge management system for establishing best practices and creating institutional memory.

3. A lot of issues can be resolved if dispute resolution and claim settlement are faster.

4. Opening up government procurement to global competition with best-in-class project management and governance practices will help improve the quality of government projects.